Terms of Service

Agreement

These terms govern your use of the instore hold-to-try reservation system and instore.inc/map, operated by instore Technologies, Inc. (“instore,” “we,” “us”). By using these services, you agree to these terms.

What instore provides

instore enables a hold-to-try reservation system on participating merchant product pages. This allows you to reserve a product at a specific store location to try before buying.

instore is not a purchase, order, or fulfillment service. A hold-to-try reservation is not a purchase. It is a temporary hold that allows you to visit a store and try a product. No payment is processed through instore. No delivery or pickup order is created.

Hold-to-try reservations

When you place a hold-to-try reservation, you are requesting that a store hold a product for you to try in person. This is not a purchase and does not obligate you to buy. Holds expire after the time window set by the merchant. You should visit the store within the hold period.

SMS program terms

instore sends transactional SMS messages to consumers who place hold-to-try reservations. These messages are limited to reservation confirmations, status updates, hold reminders, and hold release notifications.

By providing your phone number during the reservation process, you consent to receive these transactional messages. Consent is not required as a condition of any purchase. Message and data rates may apply. Message frequency varies based on your reservation activity.

To stop receiving messages, reply STOP to any instore SMS. You may also contact us at info@instore.inc.

All SMS messages are sent through A2P 10DLC registered campaigns in compliance with carrier requirements and CTIA guidelines.

Availability

instore services are available in select areas where participating merchants operate. We do not guarantee availability in all regions. Inventory data is refreshed periodically and may not reflect real-time changes at all times.

Intellectual property

The instore name, platform, and associated technology are the property of instore Technologies, Inc. You may not use the instore name or branding without written permission.

Limitation of liability

instore is provided as-is. We are not liable for inventory inaccuracies, expired holds, or any loss arising from use of the platform. Our liability is limited to the fees paid for the service, if any.

Changes to these terms

We may update these terms at any time. Changes will be posted at this URL. Continued use after changes constitutes acceptance.

Contact

instore Technologies, Inc.
Santa Monica, CA
info@instore.inc